WhatsApp
Yoga Inspired Studio
I disagree. WhatsApp should be considered another channel, not a replacement for SMS.
George Romic
This will largely help with the Asia-Pacific market as many consumers have strayed away from SMS in favor of online messaging apps like WhatsApp, VIber, etc
Anthony Clark
George Romic: True, but since Facebook purchased WhatsApp and asynchronous chat is the clear direction of most organisations, both Messenger and WhatsApp are vitally important. Also, India with a population of 1.4 billion and China 1.3 billion are not small markets and WhatsApp is the dominant player