Take the Lead Dance Studio: Hi currently you can avoid adding a phone number by adding a customer through the top search bar. If no customer is found with matching information it will ask for email or phone whichever you have handy. Very soon our entire contacts system will change though to make this even easier! https://www.screencast.com/t/aoojqcWfF9

Sabrina's account: After putting in a name that does not exist in the search bar, I am not getting the message you refer to.

Take the Lead Dance Studio: Yes, I am sorry it would currently need to be email or phone number. Basically some form of contact information as those are true identifiers. Due to the fact of many people being able to have the same name in some cases. Putting information such as email will result in this https://www.screencast.com/t/70Z3grUVxV1k

Sabrina's account: The question I have has to do with the initial page requiring a phone number before being able to access the page ( https://www.screencast.com/t/70Z3grUVxV1k ) you screencasted.

Many times, I don't have a phone number, simply an email address and I have to make up a bogus phone number to get to the secondary page with the persons information including email address.

Take the Lead Dance Studio: With the new Contacts System you can now easily add contacts with either email or phone by clicking on Add Contact button from Contacts section of your account.